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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa W

October 17, 2025

5  out of  5
rating by Theresa W
"I love Greg and his team! I have been a customer for many years and feel they have always delivered great service."
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Travis Lewis

October 16, 2025

5  out of  5
rating by Travis Lewis
"The team at Greg Vincent State Farm is really good. They do everything they can to provide a great experience and timely response. I would recommend their team to anyone. I appreciate the care they provide to me and my family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Delores Cornish

October 6, 2025

5  out of  5
rating by Delores Cornish
"Very welcomed people to talk with will help. whenever I need"
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katie cottrell

October 3, 2025

5  out of  5
rating by katie cottrell
"todd helped me to understand all my coverages in my renters policy, for a first time renter that really helped."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendel Mitchell

September 30, 2025

5  out of  5
rating by Kendel Mitchell
"This is my first time purchasing car insurance. Thus far, I'm having a wonderful experience with Todd. He was more than willing to slow down and take the time to help me make educated insurance decisions. He's very thorough and offered many options, helping me choose what plans would allow us to achieve excellent coverage at a lower rate than what many brokers were offering. He and I are continuing to work together on reducing my rate with bundling options. Comparatively, Todd seems to be the most competent insurance contact I've had the pleasure of working with. Finding a car insurance policy was the goal. He helped me achieve that. Having a better understanding of car insurance and understanding how I'm well-covered is a cherry on top!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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lai len

September 25, 2025

5  out of  5
rating by lai len
"Verry nice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mike Leslie

September 23, 2025

5  out of  5
rating by Mike Leslie
"I just wanted to give props to State Farm Insurance Greg Vincent's office. We have been with him for many years.They always do a fabulous job, just recently an automobile accident. Thanks again for all your help."
We responded:
"Thanks, Mike. It has always been my pleasure!"
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Cindy Johnson

September 12, 2025

5  out of  5
rating by Cindy Johnson
"Greg came highly recommended by a friend, and he and his team have been awesome! His group saved me around $1,600 a year from what I was paying for the same coverage last year with a different insurance carrier. Our family is thrilled with the change because Greg and his team not only saved us money, but their customer service has been top notch!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Haynes

September 10, 2025

5  out of  5
rating by Michael Haynes
"Upon our return to KY from CO, We chose to remain with State Farm for all our insurance needs. This Middeltown location and dedicated staff team are always responsive, helpful and go above and beyond…We really appreciate the competent friendly staff Greg has assembled at this State Farm location!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Annie Bolden

September 4, 2025

5  out of  5
rating by Annie Bolden
"Thanks Greg Vincent Office for all the hard work they have put towards resolving my insurance claim! Bobby Continue was always willing to guide me through all the paperwork and never refused to help me no matter how much paperwork I had! Thanks Bobby!!!!!! I’ll recommend this office for anyone who is in need of an insurance company!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Arami Rubio

September 4, 2025

5  out of  5
rating by Arami Rubio
"I had an excellent experience with State Farm thanks to Todd Brown at the Greg Vincent Insurance Agency. Todd was professional, patient, and thorough, he explained my coverage options clearly, handled all the paperwork, and even found ways to save without reducing coverage. The Greg Vincent Team truly provides outstanding service. Five stars!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kristin Stewart

September 3, 2025

5  out of  5
rating by Kristin Stewart
"Great customer SERVICE"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon Ernst

August 28, 2025

5  out of  5
rating by Sharon Ernst
"Greg and Renee are EXCELLENT in their field! Always helpful, considerate and ready to get me the best coverage st the best price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nicole Berry

August 27, 2025

5  out of  5
rating by Nicole Berry
"I recently had the pleasure of working with Renee Branum at the Greg Vincent -State Farm Insurance Agency. Renee made the entire insurance process incredibly easy and stress-free. The team is friendly, knowledgeable, and genuinely cares about finding the right coverage for their clients. I highly recommend them to anyone seeking a reliable and trustworthy insurance agency call Greg Vincent State Farm Agency. Definitely ask for Renee Branum Five stars!""
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Fred Dewald

August 8, 2025

3  out of  5
rating by Fred Dewald
"They've always done me good."
We responded:
"Thank you for your honest review. We would love to know how we can make your insurance experience better. Your input is valuable to us, and we’re here to listen."
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Walter Bassett

May 8, 2025

5  out of  5
rating by Walter Bassett
"Bobby was very knowledgeable and helpful in changing over our insurance policies. He saved us several hundred dollars."
We responded:
"so glad you had that experience! We'll stay in touch as your policies issue over the next week or so."
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Mia M.

April 11, 2025

1  out of  5
rating by Mia M.
"Extremely unprofessional."
We responded:
"So sorry that you had a bad experience with my agency. Without going into detail, we were trying to respect all parties involved in your situation and to make sure that everyone's privacy was respected. I wish you the best!"
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Alex Marshall

March 17, 2025

5  out of  5
rating by Alex Marshall
"Always a pleasure to talk to. Fast, efficient, & knowledgeable. If you talk to anyone from this office, make sure to ask to speak to Lilly!"
We responded:
"Alex, thanks so much for the kind response. Lily is great and I have a team of four, all of which are wonderful and eager to help."
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Stuart Cox

February 27, 2025

5  out of  5
rating by Stuart Cox
"Great customer experience provided today in resolving a premium/billing question. Thanks to Lily for helping me out with positive energy and enthusiasm!"
We responded:
"Thank you, Stuart!"
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Wade Stevens

February 20, 2025

5  out of  5
rating by Wade Stevens
"Greg and his team have always been able to take care of all my insurance needs. Renee and the rest of the staff are extremely helpful and always great to deal with. Highly recommend."
We responded:
"Thanks, Wade! Your kind words are greatly appreciated. Hopefully we'll be there for many years to come."
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Jennifer Taylor

February 5, 2025

5  out of  5
rating by Jennifer Taylor
"I have been with Greg Vincent State Farm office for 10 yrs. They are totally awesome bunch of folks. Very nice and will help with anything you need. They helped me with insurance when no one else would at greats prices. I now have car, renters, and life insurance with them. I tell everyone I know about them. Give them a call!!!"
We responded:
"10 years? Time does fly. Thanks for letting me and me team take care of you for all these years!"
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Terry Craven

January 29, 2025

5  out of  5
rating by Terry Craven
"I have been with State Farm for over 60 years and with Greg Vincent's team for about 25 years. They are very professional and know the product they sell. I highly recommend them for car and home."
We responded:
"Terry, thank you for letting us take care of your insurance needs and letting us know how we are doing. I have appreciated the last 25 years or so as your insurance professional."
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Soliani Middleton

January 17, 2025

5  out of  5
rating by Soliani Middleton
"Great service! Rene and Lilly are simply awesome."
We responded:
"Thank you for your response. We are always here for you. Please let us know if there is anything we can do to help."
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Patti Weihe

January 17, 2025

5  out of  5
rating by Patti Weihe
"I just worked with Bobby from Greg Vincent’s State Farm office and he was so helpful and immediately addressed my issue! Thank you Bobby and thank you to Greg Vincent’s State Farm! Greg has been my agent for over 30 years and all my Insurance Policies are with Greg and his staff like Bobby keep us loyal and committed to Greg and State Farm!"
We responded:
"Thank you for the kind words. Time has flown by since that dreaded ice storm. As always, please let us know if there is anything we can do for you. You are part of our family!"
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Paula Hardin

January 10, 2025

5  out of  5
rating by Paula Hardin
"Lily provided perfect service. She took care of my needs with grace and efficiency. Thank you."
We responded:
"Thank you for letting us know how we are doing. Lily has moved out of state and we miss her. We are always here for you if you need anything!"