Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Haynes

Michael Haynes

September 10, 2025

5  out of  5
rating by Michael Haynes
"Upon our return to KY from CO, We chose to remain with State Farm for all our insurance needs. This Middeltown location and dedicated staff team are always responsive, helpful and go above and beyond…We really appreciate the competent friendly staff Greg has assembled at this State Farm location!"
Profile photo of Annie Bolden

Annie Bolden

September 4, 2025

5  out of  5
rating by Annie Bolden
"Thanks Greg Vincent Office for all the hard work they have put towards resolving my insurance claim! Bobby Continue was always willing to guide me through all the paperwork and never refused to help me no matter how much paperwork I had! Thanks Bobby!!!!!! I’ll recommend this office for anyone who is in need of an insurance company!"
Profile photo of Arami Rubio

Arami Rubio

September 4, 2025

5  out of  5
rating by Arami Rubio
"I had an excellent experience with State Farm thanks to Todd Brown at the Greg Vincent Insurance Agency. Todd was professional, patient, and thorough, he explained my coverage options clearly, handled all the paperwork, and even found ways to save without reducing coverage. The Greg Vincent Team truly provides outstanding service. Five stars!"
Profile photo of Kristin Stewart

Kristin Stewart

September 3, 2025

5  out of  5
rating by Kristin Stewart
"Great customer SERVICE"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sharon Ernst

Sharon Ernst

August 28, 2025

5  out of  5
rating by Sharon Ernst
"Greg and Renee are EXCELLENT in their field! Always helpful, considerate and ready to get me the best coverage st the best price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Nicole Berry

Nicole Berry

August 27, 2025

5  out of  5
rating by Nicole Berry
"I recently had the pleasure of working with Renee Branum at the Greg Vincent -State Farm Insurance Agency. Renee made the entire insurance process incredibly easy and stress-free. The team is friendly, knowledgeable, and genuinely cares about finding the right coverage for their clients. I highly recommend them to anyone seeking a reliable and trustworthy insurance agency call Greg Vincent State Farm Agency. Definitely ask for Renee Branum Five stars!""
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Fred Dewald

Fred Dewald

August 8, 2025

3  out of  5
rating by Fred Dewald
"They've always done me good."
We responded:
"Thank you for your honest review. We would love to know how we can make your insurance experience better. Your input is valuable to us, and we’re here to listen."
Profile photo of Walter Bassett

Walter Bassett

May 8, 2025

5  out of  5
rating by Walter Bassett
"Bobby was very knowledgeable and helpful in changing over our insurance policies. He saved us several hundred dollars."
We responded:
"so glad you had that experience! We'll stay in touch as your policies issue over the next week or so."
Profile photo of Mia Menendez

Mia Menendez

April 11, 2025

1  out of  5
rating by Mia Menendez
"Extremely unprofessional."
We responded:
"So sorry that you had a bad experience with my agency. Without going into detail, we were trying to respect all parties involved in your situation and to make sure that everyone's privacy was respected. I wish you the best!"
Profile photo of Alex Marshall

Alex Marshall

March 17, 2025

5  out of  5
rating by Alex Marshall
"Always a pleasure to talk to. Fast, efficient, & knowledgeable. If you talk to anyone from this office, make sure to ask to speak to Lilly!"
We responded:
"Alex, thanks so much for the kind response. Lily is great and I have a team of four, all of which are wonderful and eager to help."
Profile photo of Stuart Cox

Stuart Cox

February 27, 2025

5  out of  5
rating by Stuart Cox
"Great customer experience provided today in resolving a premium/billing question. Thanks to Lily for helping me out with positive energy and enthusiasm!"
We responded:
"Thank you, Stuart!"
Profile photo of Wade Stevens

Wade Stevens

February 20, 2025

5  out of  5
rating by Wade Stevens
"Greg and his team have always been able to take care of all my insurance needs. Renee and the rest of the staff are extremely helpful and always great to deal with. Highly recommend."
We responded:
"Thanks, Wade! Your kind words are greatly appreciated. Hopefully we'll be there for many years to come."
Profile photo of Mike Leslie

Mike Leslie

February 5, 2025

5  out of  5
rating by Mike Leslie
"I just wanted to give props to State Farm Insurance Greg Vincent's office. We have been with him for many years.They always do a fabulous job, just recently an automobile accident. Thanks again for all your help."
We responded:
"Thanks, Mike. It has always been my pleasure!"
Profile photo of Jennifer Taylor

Jennifer Taylor

February 5, 2025

5  out of  5
rating by Jennifer Taylor
"I have been with Greg Vincent State Farm office for 10 yrs. They are totally awesome bunch of folks. Very nice and will help with anything you need. They helped me with insurance when no one else would at greats prices. I now have car, renters, and life insurance with them. I tell everyone I know about them. Give them a call!!!"
We responded:
"10 years? Time does fly. Thanks for letting me and me team take care of you for all these years!"
Profile photo of Terry Craven

Terry Craven

January 29, 2025

5  out of  5
rating by Terry Craven
"I have been with State Farm for over 60 years and with Greg Vincent's team for about 25 years. They are very professional and know the product they sell. I highly recommend them for car and home."
We responded:
"Terry, thank you for letting us take care of your insurance needs and letting us know how we are doing. I have appreciated the last 25 years or so as your insurance professional."
Profile photo of Soliani Middleton

Soliani Middleton

January 17, 2025

5  out of  5
rating by Soliani Middleton
"Great service! Rene and Lilly are simply awesome."
We responded:
"Thank you for your response. We are always here for you. Please let us know if there is anything we can do to help."
Profile photo of Patti Weihe

Patti Weihe

January 17, 2025

5  out of  5
rating by Patti Weihe
"I just worked with Bobby from Greg Vincent’s State Farm office and he was so helpful and immediately addressed my issue! Thank you Bobby and thank you to Greg Vincent’s State Farm! Greg has been my agent for over 30 years and all my Insurance Policies are with Greg and his staff like Bobby keep us loyal and committed to Greg and State Farm!"
We responded:
"Thank you for the kind words. Time has flown by since that dreaded ice storm. As always, please let us know if there is anything we can do for you. You are part of our family!"
Profile photo of Paula Hardin

Paula Hardin

January 10, 2025

5  out of  5
rating by Paula Hardin
"Lily provided perfect service. She took care of my needs with grace and efficiency. Thank you."
We responded:
"Thank you for letting us know how we are doing. Lily has moved out of state and we miss her. We are always here for you if you need anything!"
Profile photo of Jacob Kelley

Jacob Kelley

November 25, 2024

5  out of  5
rating by Jacob Kelley
"I spoke with Lily about helping with my car insurance. She was very kind and very knowledgeable. Always super easy when I have questions about any of my policies or anything else I’m unsure about."
Profile photo of Kathryn McKeehan

Kathryn McKeehan

November 8, 2024

5  out of  5
rating by Kathryn McKeehan
"Lily helped me so much through this very overwhelming situation. I could not thank her enough for reaching out so much keeping me up to date on every update and trying to find the best way financially to go. I felt like a million bucks after I got back from my vacation specifically because of lily. Thank you so much girl you are highly appreciated"
Profile photo of Betty Colvin

Betty Colvin

September 26, 2024

5  out of  5
rating by Betty Colvin
"I have been with State Farm for many years & this week I was faced with the need of shopping for a new car. I called my agents ofc & spoke with Daniel regarding my car insurance & he was so kind. He answered my questions in detail, offered additional options to help save & we discussed other coverages unrelated to cars. He was thorough, assuring I had all the info needed to help make my decision. I was grateful for such a comfortable experience. Thank you Daniel, & thank you State Farm for being there when I need you! BC"
Profile photo of Dwight Stone

Dwight Stone

September 24, 2024

5  out of  5
rating by Dwight Stone
"Great service and friendly staff"
Profile photo of Donna Mullis

Donna Mullis

September 23, 2024

5  out of  5
rating by Donna Mullis
"Daniel was very very helpful with changing my car insurance, and taking the time to answer all of my questions!!"
Profile photo of Daniel Stopher

Daniel Stopher

September 11, 2024

5  out of  5
rating by Daniel Stopher
"Renee was very helpful in switching over my auto and home insurance policy to State Farm. She was able to help find more savings which lowered my payment significantly from my previous insurance. She was very attentive to what I was looking forRenee was very helpful in switching over my auto and home insurance policy to State Farm. She was able to help find more savings which lowered my payment significantly from my previous insurance. She was very attentive to what I was looking for, and understanding of my needs."
Profile photo of Shirley Ann Lambert

Shirley Ann Lambert

August 28, 2024

5  out of  5
rating by Shirley Ann Lambert
"I called earlier today thinking I had a difficult situation. Didn't know where to start but I talked to Daniel. He put me at ease. He asked me a few questions and he solved the problem. He's a true professional and he's very pleasant to talk to. Thank you"