Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Hamilton

John Hamilton

January 23, 2026

5  out of  5
rating by John Hamilton
"I have trusted Greg Vincent and his team for over twenty years. They are always available, prompt and helpful."
Profile photo of Ashley Morris

Ashley Morris

January 23, 2026

5  out of  5
rating by Ashley Morris
"My parents used Greg as their insurance agent so it was a natural choice for me to follow in their footsteps. I couldn’t be happier with any other insurance company & while people tell me I should shop around for a better rate, I feel the rates are great & the customer service is exceptional! Great customer service is a gift! Renee has been so helpful this past week and a half when someone hit me in my brand new car. I was very distraught but Renee handled it with grace and compassion and walked me through filing the claim with the other insurance company as well as continuing to follow up to see how things were progressing! I could not be more grateful for her support!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Greg Vincent’s Team here in Louisville . "
Profile photo of Barbara Rountree

Barbara Rountree

January 21, 2026

5  out of  5
rating by Barbara Rountree
"This is Betty Thomas and Renee was wondering and help with all my changes and very pleasant to talk with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Kelly Scarborough

Kelly Scarborough

January 12, 2026

5  out of  5
rating by Kelly Scarborough
"Jackson was extremely helpful while switching our auto insurance. He was a pleasure to work with and was always available to answer any and all questions we threw at him. A great addition to the team!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Greg Vincent’s Team. Thank you so much for the 5-stars, Kelly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Greg Vincent’s Team anytime. "
Profile photo of Ashley Muse

Ashley Muse

January 7, 2026

5  out of  5
rating by Ashley Muse
"Bobby and Renee have been amazing to work with! They are always available and kind, I feel like they truly care about me and my family and that is such a great experience from an insurance company!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Claudia Hernandez

Claudia Hernandez

January 6, 2026

5  out of  5
rating by Claudia Hernandez
"Greg Vincent's office is a company I have been dealing with for years they have an excellent staff Renee has helped me out with many things over the years I couldn't recommend a better company."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Greg Vincent’s Team. "
Profile photo of Daniel Spalding

Daniel Spalding

December 23, 2025

5  out of  5
rating by Daniel Spalding
"Renee has been extremely helpful with navigating the car insurance world after buying my first new car. She is extremely friendly and warm which has made the experience a positive one. I would recommend her for anyone’s insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jennifer Taylor

Jennifer Taylor

December 12, 2025

5  out of  5
rating by Jennifer Taylor
"I have been with Greg Vincent State Farm office for 10 yrs. They are totally awesome bunch of folks. Very nice and will help with anything you need. They helped me with insurance when no one else would at greats prices. I now have car, renters, and life insurance with them. I tell everyone I know about them. Give them a call!!!"
We responded:
"10 years? Time does fly. Thanks for letting me and me team take care of you for all these years!"
Profile photo of Destiny Berry

Destiny Berry

December 9, 2025

5  out of  5
rating by Destiny Berry
"I reached out to an agent at this office and got Renee she was very professional and polite. We worked on quotes and I even got a great bundle offering more than what I was looking for. I now have home, auto and life insurance for a very good price! Never thought about life insurance until speaking about the bundle with Renee and it means so much she threw that in."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Alicia Fackler

Alicia Fackler

December 5, 2025

5  out of  5
rating by Alicia Fackler
"Renee and Bobby helped us out so much with our homeowners renewal. They, especially Renee, worked diligently to help us. And we want to extend our thanks to both she and Bobby."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Shi A

Shi A

December 5, 2025

5  out of  5
rating by Shi A
"Greg and his team have been amazing to work with. They worked with my dad for years before he passed. They helped make the transition seamless and have been on call anytime I need."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Todd Abell

Todd Abell

November 13, 2025

5  out of  5
rating by Todd Abell
"Always pleasant with speedy service when needing questions or help.Highly recommend Greg Vincent for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of J Rudd

J Rudd

November 10, 2025

5  out of  5
rating by J Rudd
"Great Service for customers‼️Thanks‼️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Bill Leonard

Bill Leonard

November 5, 2025

5  out of  5
rating by Bill Leonard
"I needed help with my insurance policy and needed to talk with Greg about it. I ended up getting Robert Condi, and he was not only extremely professional but helped me out in every single way and was patient with me going through the declarations page. 5* service from Robert!! I've been with State Farm for over 30 years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Allie Rankin

Allie Rankin

November 5, 2025

5  out of  5
rating by Allie Rankin
"This is awesome insurance company I have had them for everything from my renters to my car and now life insurance Renee makes everything really easy to understand and always looks out for what's best for you and your future. I would highly recommend Renee and statefarm to anyone"
We responded:
"Thank you for the positive comments. It is a team effort here at The Greg Vincent Insurance Agency and Renee is a big part of our success."
Profile photo of Dawn Lichtefeld

Dawn Lichtefeld

November 4, 2025

5  out of  5
rating by Dawn Lichtefeld
"Thank you and your whole team for Everything they have done for me. Much appreciated, good customer service is hard to find these days. I've been with them for Over 2 decades!! WOW!! That says alot 😁"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Bryant Carter

Bryant Carter

October 30, 2025

5  out of  5
rating by Bryant Carter
"Great service always."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Angela A

Angela A

October 24, 2025

5  out of  5
rating by Angela A
"My family has been with Greg Vincent's State Farm Insurance office for years for the office team's helpful, friendly service, the rates and prompt response to claims. From simply paying a bill over the phone to a comprehensive review of coverage to try to save money, the staff provides exceptional service. Highly recommend this office to anyone searching for an insurance agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Theresa W

Theresa W

October 17, 2025

5  out of  5
rating by Theresa W
"I love Greg and his team! I have been a customer for many years and feel they have always delivered great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Travis Lewis

Travis Lewis

October 16, 2025

5  out of  5
rating by Travis Lewis
"The team at Greg Vincent State Farm is really good. They do everything they can to provide a great experience and timely response. I would recommend their team to anyone. I appreciate the care they provide to me and my family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Delores Cornish

Delores Cornish

October 6, 2025

5  out of  5
rating by Delores Cornish
"Very welcomed people to talk with will help. whenever I need"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of katie cottrell

katie cottrell

October 3, 2025

5  out of  5
rating by katie cottrell
"todd helped me to understand all my coverages in my renters policy, for a first time renter that really helped."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kendel Mitchell

Kendel Mitchell

September 30, 2025

5  out of  5
rating by Kendel Mitchell
"This is my first time purchasing car insurance. Thus far, I'm having a wonderful experience with Todd. He was more than willing to slow down and take the time to help me make educated insurance decisions. He's very thorough and offered many options, helping me choose what plans would allow us to achieve excellent coverage at a lower rate than what many brokers were offering. He and I are continuing to work together on reducing my rate with bundling options. Comparatively, Todd seems to be the most competent insurance contact I've had the pleasure of working with. Finding a car insurance policy was the goal. He helped me achieve that. Having a better understanding of car insurance and understanding how I'm well-covered is a cherry on top!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of lai len

lai len

September 25, 2025

5  out of  5
rating by lai len
"Verry nice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mike Leslie

Mike Leslie

September 23, 2025

5  out of  5
rating by Mike Leslie
"I just wanted to give props to State Farm Insurance Greg Vincent's office. We have been with him for many years.They always do a fabulous job, just recently an automobile accident. Thanks again for all your help."
We responded:
"Thanks, Mike. It has always been my pleasure!"