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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Holly Joi Rigsby

March 23, 2026

5  out of  5
rating by Holly Joi Rigsby
"I was struggling to locate my life insurance policy details due to misplaced paperwork. I called the office, and the agent’s was fantastic. She asked a few key questions, found my policy in no time, and even helped me set up the app so I can finally see everything online. I’m grateful for her efficiency and patience!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Greg Vincent’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sam A

March 23, 2026

5  out of  5
rating by Sam A
"Tonya was very helpful is setting up my account the way that I needed. She went out of the way to make sure all my needs were met. I can’t recommend this State Farm office enough!"
We responded:
"Thank you for the amazing review, Sam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michael Patrick

March 20, 2026

3  out of  5
rating by Michael Patrick
"The people are great. However, my homeowners went up $200+ last year, and was going up another $300+ this year. After I paid my auto insurance, the day after, I got a notice I need to pay and additional $40. This was AFTER I paid the invoice they sent me. So long State Farm. I will mis Greg and his team. My new rate is over $600 less."
We responded:
"Michael, thank you for your review. We are committed to providing quality insurance services and are always looking for ways to improve here in Louisville—your feedback is welcome anytime. Michael, we appreciate your 3-star rating and are always interested in learning how we can better serve those who engage with us here on State Farm Agent Greg Vincent’s Team. Please give us a call or send us an email if you have additional feedback."
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Morgan G

March 19, 2026

5  out of  5
rating by Morgan G
"Greg has been so helpful with establishing insurance. He makes sure that you understand exactly what all the coverage means and works hard to ensure you are getting the best deal! 10 outta 10 strongly recommend!"
We responded:
"Morgan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Greg Vincent’s Team is just a call or email away!"
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Erik Decker

March 12, 2026

5  out of  5
rating by Erik Decker
"Jack is the man! Helped me out with my policies quickly and professionally. Highly recommend working with him!"
We responded:
"Erik, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Greg Vincent’s Team!"
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Sydney Decker

March 12, 2026

5  out of  5
rating by Sydney Decker
"Jackson is awesome! He was amazing to work with and answered all my questions promptly. He’s very knowledgeable and went above and beyond."
We responded:
"Thank you for your kind review of State Farm Agent Greg Vincent’s Team. We appreciate it!"
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Heather Folsom

March 9, 2026

5  out of  5
rating by Heather Folsom
"Renee was extremely helpful in working with me to update policies that my elderly parents' names. Her patience and understanding was exceptional. I am so appreciative!"
We responded:
"Wow, thank you for the 5-star review, Heather! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Walter Bassett

February 24, 2026

5  out of  5
rating by Walter Bassett
"Bobby was very knowledgeable and helpful in changing over our insurance policies. He saved us several hundred dollars."
We responded:
"so glad you had that experience! We'll stay in touch as your policies issue over the next week or so."
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Thomas Reynolds

January 30, 2026

5  out of  5
rating by Thomas Reynolds
"Always willing to help and very considerate and kind."
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Tim & Thia Peaks

January 28, 2026

5  out of  5
rating by Tim & Thia Peaks
"I have been a customer of Greg Vincent—State Farm Insurance for a long time. I have had the pleasure of working with Greg, Renee, and the rest of the office staff, all of whom are very friendly and professional. Recently, Renee was very pleasant and efficient while taking care of a matter for me."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Greg Vincent’s Team. "
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John Hamilton

January 23, 2026

5  out of  5
rating by John Hamilton
"I have trusted Greg Vincent and his team for over twenty years. They are always available, prompt and helpful."
We responded:
"Thank you so much for the 5-stars, John! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  "
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Ashley Morris

January 23, 2026

5  out of  5
rating by Ashley Morris
"My parents used Greg as their insurance agent so it was a natural choice for me to follow in their footsteps. I couldn’t be happier with any other insurance company & while people tell me I should shop around for a better rate, I feel the rates are great & the customer service is exceptional! Great customer service is a gift! Renee has been so helpful this past week and a half when someone hit me in my brand new car. I was very distraught but Renee handled it with grace and compassion and walked me through filing the claim with the other insurance company as well as continuing to follow up to see how things were progressing! I could not be more grateful for her support!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Greg Vincent’s Team here in Louisville . "
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Barbara Rountree

January 21, 2026

5  out of  5
rating by Barbara Rountree
"This is Betty Thomas and Renee was wondering and help with all my changes and very pleasant to talk with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kelly Scarborough

January 12, 2026

5  out of  5
rating by Kelly Scarborough
"Jackson was extremely helpful while switching our auto insurance. He was a pleasure to work with and was always available to answer any and all questions we threw at him. A great addition to the team!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Greg Vincent’s Team. Thank you so much for the 5-stars, Kelly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Greg Vincent’s Team anytime. "
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Ashley Muse

January 7, 2026

5  out of  5
rating by Ashley Muse
"Bobby and Renee have been amazing to work with! They are always available and kind, I feel like they truly care about me and my family and that is such a great experience from an insurance company!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Claudia Hernandez

January 6, 2026

5  out of  5
rating by Claudia Hernandez
"Greg Vincent's office is a company I have been dealing with for years they have an excellent staff Renee has helped me out with many things over the years I couldn't recommend a better company."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Greg Vincent’s Team. "
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Daniel Spalding

December 23, 2025

5  out of  5
rating by Daniel Spalding
"Renee has been extremely helpful with navigating the car insurance world after buying my first new car. She is extremely friendly and warm which has made the experience a positive one. I would recommend her for anyone’s insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jennifer Taylor

December 12, 2025

5  out of  5
rating by Jennifer Taylor
"I have been with Greg Vincent State Farm office for 10 yrs. They are totally awesome bunch of folks. Very nice and will help with anything you need. They helped me with insurance when no one else would at greats prices. I now have car, renters, and life insurance with them. I tell everyone I know about them. Give them a call!!!"
We responded:
"10 years? Time does fly. Thanks for letting me and me team take care of you for all these years!"
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Destiny Berry

December 9, 2025

5  out of  5
rating by Destiny Berry
"I reached out to an agent at this office and got Renee she was very professional and polite. We worked on quotes and I even got a great bundle offering more than what I was looking for. I now have home, auto and life insurance for a very good price! Never thought about life insurance until speaking about the bundle with Renee and it means so much she threw that in."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alicia Fackler

December 5, 2025

5  out of  5
rating by Alicia Fackler
"Renee and Bobby helped us out so much with our homeowners renewal. They, especially Renee, worked diligently to help us. And we want to extend our thanks to both she and Bobby."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shi A

December 5, 2025

5  out of  5
rating by Shi A
"Greg and his team have been amazing to work with. They worked with my dad for years before he passed. They helped make the transition seamless and have been on call anytime I need."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Todd Abell

November 13, 2025

5  out of  5
rating by Todd Abell
"Always pleasant with speedy service when needing questions or help.Highly recommend Greg Vincent for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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J Rudd

November 10, 2025

5  out of  5
rating by J Rudd
"Great Service for customers‼️Thanks‼️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bill Leonard

November 5, 2025

5  out of  5
rating by Bill Leonard
"I needed help with my insurance policy and needed to talk with Greg about it. I ended up getting Robert Condi, and he was not only extremely professional but helped me out in every single way and was patient with me going through the declarations page. 5* service from Robert!! I've been with State Farm for over 30 years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Allie Rankin

November 5, 2025

5  out of  5
rating by Allie Rankin
"This is awesome insurance company I have had them for everything from my renters to my car and now life insurance Renee makes everything really easy to understand and always looks out for what's best for you and your future. I would highly recommend Renee and statefarm to anyone"
We responded:
"Thank you for the positive comments. It is a team effort here at The Greg Vincent Insurance Agency and Renee is a big part of our success."